Privacy Policy

Your privacy is important to us. It is not necessary to provide any personal information when you visit the Vantec web site, but if you do provide information as part of an ecommerce transaction or during a product related inquiry, you should know that Vantec strives to protect your information, informs you about how your information is used, provides you with access to the information that has been collected and gives you a choice about how your information may be used in the future through our automated procedures.Vantec takes the following steps to better protect your privacy and to help you understand how your information is used. The Statement below explains our online information practices. To make this Statement easy to find, we make it available on our homepage and on every page where our information collection practices are applicable.


This Statement covers all areas of Vantec’s web site located at (hereinafter referred to in this Statement as the "Site" ). The information collection practices covered by this Statement refer to information an individual provides to Vantec outside of the individual's trade, business or profession ("Information"). The Site may contain hyperlinks to and from other Internet sites, including sites belonging to affiliated Vantec companies, and to Vantec dealers, distributors and resellers. Those sites may have different privacy practices from the ones described here. Since this Statement applies solely to this Site, please remember to read the privacy statements of the other sites you visit.


Personal Information is collected on certain pages of the Site. For example, if you decide to contact Vantec online to ask a question, learn more about a product or register a recently purchased product, download certain software or service applications, place an order for products or repair service or inquire about products you may already own, you will find that those contact forms may ask for your name, e-mail and street address, telephone number and product type to assist us in completing a transaction or providing you with a high level of service and product upgrades.


Vantec may ask you to provide Personal Information, some optional, some required, on specific pages of the Site, such as during ecommerce transactions and while obtaining online repair estimates. The information requested may include your name, address, e-mail address, shipping information, phone number, product model(s) and serial number(s) and your date(s) of purchase, credit card and/or debit card information and your comments. Personal Information may be forwarded to a Vantec business unit or the appropriate or affiliate company that is equipped to handle your order, inquiry or feedback.


Personal Information may also be collected by means of warranty and product registration forms, product downloads, trade show or product demonstration registration, e-mail and voluntary online surveys. This contact information may be used to send follow-up e-mails and to provide product information.


Personal Information is also gathered as part of any entry for a sweepstakes, contest or other promotion. If you choose to enter a sweepstakes or other promotion we conduct, you will be required to submit contact information such as your name, age, e-mail address, street address and phone number. We may also ask for additional information which is optional and is not required to enter the promotion. We will use the required personal information you submit to us for promotion administration purposes, such as notification and verification of winners.


We use the Information you provide about yourself online to provide you with information about other Vantec products and promotions that may be of interest to you. Your Information may be shared with our employees, independent contractors, agents or other related and unrelated Vantec entities and/or business partners acting on our behalf to fulfill and/or ship an order, an award or rebate; conduct surveys, contests or sweepstakes; collect payments or to provide a product or service you have requested. We do not share this information with non-Vantec companies except to the extent necessary to complete your transaction and, when we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their specified function.


If you inquire about a product that Vantec does not sell directly, we may forward your information to a Vantec dealer, distributor or other reseller. Use of your information by the dealer, distributor or reseller in that event would be governed by its own policies, not Vantec’s. Vantec may also provide links to dealer, distributor and reseller sites from the Site.


Personal Information may also be collected by means of warranty and product registration forms, product downloads, trade show or product demonstration registration, e-mail and voluntary online surveys. This contact information may be used to send follow-up e-mails and to provide product information.


We use return email addresses to answer the email we receive as well as to provide you with product and service updates, and to notify you about special promotions and offers.


Vantec works hard to ensure that our systems meet industry security standards. To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to help safeguard and secure the Information we collect online. The security of personal information you may submit in connection with a promotion entry, survey response, and/or registration for any feature on the Site is of the utmost concern to us, and we strive to ensure its security on our systems. However, because no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will continue to assess new technology to evaluate its ability to provide additional protection of your Information.


We never use or share the Personal Information you have provided to us in ways unrelated to the ones described above without also providing you an opportunity to consent to such use. If you no longer wish to receive communications from Vantec, you may send an E-mail to with "unsubscribe" as the subject line.


If we make any material changes to this Statement, we will notify you by sending an e-mail to the e-mail address you most recently provided us (unless we do not have such an e-mail address) or by posting notice of the changes on our website. Please check our website from time to time to inform yourself of any changes in this Privacy Statement or any of our other policies. Your continued use of our site following the postings of changes to these terms means you accept these changes.


Should you have questions or concerns about this Statement, please mail your inquiry to:


Vantec Thermal Technologies, 43951 Boscell Rd., Fremont, California 94538


Effective October 2008