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Home / Products / Add-on Cards / USB / 5-Port USB 3.2 Gen2x2 (20Gbps) with 2C and 3A PCIe Host Card
  • 5-Port USB 3.2 Gen2x2 (20Gbps) with 2C and 3A PCIe Host Card

    UGT-PC3A2C

    The Vantec 5-Port USB 3.2 Gen 2x2 (20Gbps) 2C 3A PCIe Host Card is designed to offer the latest in USB 3.2 Technology.  It provides the flexibility of Two Type C and Three Type A ports all on one card. This design links the PCIe Gen3 x2 from the PCIe Bus to all five ports. All three Type-A ports support Battery Charging Specs 1.2 with 1.5A per port. Each port is capable of a theoretical speed of 10Gbps which is twice the speed of older USB 3.0(5Gbps). This speed enables you to access/transfer data extremely faster, and with backward compatibility to older USB 3.0, USB 2.0 or USB 1.1.

     

    Click Here to email for Help or scroll down to see more information


     

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    • USB 3.2 Gen 2x2 (20Gbps) Speed to give you the Maximum File Transfer or Backup.
    • Support PCIe x4 slot(use 2 lanes) interface with wider lanes for speed and large amount of data.
    • Support UASP Devices on both ports for extra boost in speed when using latest OS.
    • Support PCI-Express 3.0 specifications for increase speed thru the PCIe Bus.
    • Support for Windows and Linux OS for latest Technology
    • USB 3.1 Type C Port for Newer devices and Type A for Compatibility with older USB 3.0 and 2.0.
    • Full height PCIe x2 (requires x4 slot)
    • Backward compatible with legacy USB 3.0, 2.0 and 1.1
    • Compliant with extensible Host Controller interface specification Revision 1.1
    • Support Control, Bulk, Stream, Interrupt, Isochronous transfer type
    • Supports PCI Express® Card Electromechanical Specification Release 2.0
    • Supports PCI Bus Power Management Interface Specification Release 1.2
    • Support driver on Windows 7 and native drivers within Windows 8/8.1/10
    • Support Linux kernel 3.13.0 & above
Model: UGT-PC3A2C
 
Device Support:    USB 3.2 Gen2 Type C and Type A
Ports:    5, USB 3.2 Gen2, Two Type C and Three Type A ports
              All Type A ports support charging via BC 1.2 specs, 1.5A
Bus Technology:    PCI-Express x2 (uses PCIe x4 slot)
Power connector:    SATA power connector
Dimension:    3.7 x 3.7 x 0.7 inches / 95 x 95 x 19mm
 
Environmental:
Operating Temperature:    5 ℃ to +50℃
Operating Humidity:    20% to 80 % RH (no condensation)
Storage Temperature:    -20℃ to +60℃
Storage Humidity:    10% to 90% RH (no condensation)
 
System Requirements:
  • PCI-Express x4, x8 or x16 slots
  • Microsoft Windows  7 (drivers required, on CD or latest drivers online).
    Windows 8.x/10 (native, no drivers required),
    Linux 3.2, 3.10, 3.12, 4.2 and 4.4 (native) or later
  • USB 3.1 devices preferred to get maximum speed
  • SATA power, not Low Profile
 
Package Contents:
  • 5-Port USB 3.2 Gen2x2 (20Gbps) with 2C and 3A PCIe Host Card
  • Quick Installation Guide 

 

UPC:  844767023236

EAN:  4716872103683

 
Country of Origin:    Made in China
 

Driver

Manual

Understanding this product UGT-PC3A2C, Ports speed and configuration [#02172021]

  • Understanding this product UGT-PC3A2C

    The normal design of USB 3.0 Host controller is one USB 3.0 controller with 4 USB 3.0 ports often each port offers 5Gbps sharing 4 ports.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    In this UGT-PC3A2C design, there are One USB 3.2 Gen2x2 Host Controller (ASM3142) and 1 hub controller (VL822-Q8) built into the card. The ASM3142 Controller is linked directly to the PCIe Gen III x2 slot. This 1 USB 3.2 Gen 2x2 Controller supports either one channel at the theoretical speed of 10Gbps or two-channel with a total of 20Gbps. The VL822 Hub is a USB 3.2 Gen 2 hub and is capable of passing the USB data rate at 10Gbps per channel.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    On the ASM3142 controller, one channel goes directly to USB C (Port A); the second channel goes to the VL822 Hub controller. When one channel is used on Port A, you get the max of 10Gbps. Since the second channel (10Gbps) is connected to the VL822 hub, the Speed allocated will depend on the Port usage (Port B to Port E). Each of the 3 (Port C, D, E) is also a BC 1.2, 1.5A charging Port.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Example #1:


    Any device connected to the USB C (Port A) will always get 10Gbps.
    Since one channel on the ASM3142 is linked to this hub, this hub can make use of 10 Gbps to provide all 4 ports linked to this hub in any combination.
    If you are using one of the hub port alone (Port B to Port E); you can get 10Gbps.
    If you have more devices connected to Port B thru Port E, the data rate is distributed evenly.

     

    Example #2:


    If no device is connected to the USB C (Port A), it will not affect the rest of the ports.
    If you are using any of the hub ports (Port B to Port E), you can get a total of 10Gbps.
    If you have two devices connected to Port C and Port E, each port will get 5Gbps.
    If you have three devices connected to Port B, Port C, and Port E, each port will get one third of the 10Gbps.

How to add a PCIe card to your desktop or Slim PC? [#02032019]

  • When adding or removing the card (PCI or PCIe), please ground yourself so that you do not carry any static electricity.
    When you are working on a computer system, the design of the system power supply is always ON and that includes the motherboard and many of the component on the motherboard like the PCIe bus and USB ports. Unless you physically unplug the power cord from your wall outlet, these power supply will continue to power the motherboad and inserting the the addon card into a live slot may short the card and not function correctly.

    Here are the steps to correctly install an addon card:

    1.  The first step is to know what you need and get all the necessary component ready.

    2.  If your system chassis is a slim chassis design, your will need to replace the metal bracket with a low profile bracket.
    Follow the PCIe card quick installation guide on replace the standard bracket with a low profile bracket before you continue to the next step.

    3.  Shutdown your system and turn off the power. Important: Unplug the power cord that goes from the computer to the wall outlet or your power strip and wait for 1 whole minute for your system board to be fully discharge of any residue power.

    4.  Remove cover of the system to access the slot on the motherboard.

    5.  If your system have L bracket covering the slot. Get ready to remove one of them that align with the slot you are going to insert the add-on card.

    6.  Most motherboard have a few slots. They may be PCI or PCIe slot. If you are install a PCIe card, find a PCIe slot that is equal or bigger than your card.
    example: If you are installing a PCIe x1 card, it can be inserted into x1, x4, x8, x16 slot. But if you are installing a x4 card, it will have to go into a x4, x8, x16 slot.

    See example below.

     

    7.  Remove the L bracket align with the slot that you are going to inserted and insert the new add-on card into the slot.

    8.  Secure the card to the chassis using the instruction provided by the chassis manufacturer.

    9.  (Optional) If the add-on card requires additional connection for power like 4 pin molex or SATA power connector, get the connect from the power supply and connect to the card.

    10.  Replace the chassis cover and secure the screws holding the cover.

    11.  Connect back the power cord and turn the power back ON for the system.

    12.  Follow the instruction from the add-on card install guide to continue the installation process.

     

     

The Product is not work working correctly, what should I do? [#21034]

  • Sometime problems may occur during first installation or use, we at VantecUSA like to help you get it working to resolve the problem. We have a team of support staff that is here to help you. Please write to us first before you return the product back to the place of purchase. We are committed to help you get the product setup and working correctly. You can reach us via email at support@vantecusa.com. We will reply to you very quickly to assist you.

    It is always a pleasure assisting our customer solve and resolve problems related to our products.

    Thank you for looking into our products. We do value your patronage. porno

     

    Best Regards,

    VantecUSA Customer Service Team.

     

Need support outside of USA/Canada region [#33419]

  • We have 2 support sites, one in the USA/Canada region that support the USA/Canada region and another based in Taiwan that supports the Global site that covers all other countries. The product mix sold by this two region are different, you will get better support from the global site. You can also reach them directly at support-global@vantecusa.com address in future email.

About Warranty, Repair process (RMA), RMA closed status, and Register product [#33410]

  • About warranty:

    All our standard products comes with 1 year warranty. Some special products may have longer warranty, please check the product page for more information.

    If you have questions about our product, please contact our support team for assistance. You can reach them via the contact form located in Menu "About Us", select the Region and select "Product Support". They are very helpful and can answer and assist with our products.

     

    Here are the steps for warranty repair. You can use this link below or you can contact RMA our website main page, select Support pull down menu and pick RMA Center. In the RMA Center page select Warranty Service, "End User" to begin.

    https://www.vantecusa.com/rma.php

    Normal RMA returns for repair.

    1)            Submit the online RMA request above.
    2)            Wait for the RMA to be approved. You will get notification of the approval via email. (Check your spam folder if it did not show within 2 hours.)
    3)            Follow the instruction in the RMA email. Pack well and send back the defective unit. (You pay for shipping to us)
    4)            We wait for the unit to arrive.
    5)            Once here, we replace the unit and send replacement unit back to you. (We pay for shipping to you)
    6)            RMA case close.

     

    Register Products:

    You do not need to register the product. For warranty purpose we require the invoice or proof of purchase.

    You can do the following:

    If you purchase it from a store and have the physical receipt, take a clear picture of the receipt, email to yourself and save it in your email warranty folder (create one if you do not have one).
    If you purchase it online, you can save the invoice email to your email warranty folder.
    If you purchase online, the online store may have your purchase history that may help.

    With this you will have a central place for all your receipts.

    All products warranty is for one year, if you do not need them any more after a year clear that email.

     

     

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