Firmware Update for NST-211C3-RGB [#03142022]
Here is the link to firmware files.
Download, unzip to a folder and follow the steps in the provided instruction.
https://www.vantecusa.com/CKEdit/files/NST-211C3-RGB_FirmwareUpdate12912011122_RTL9210B1.zip
How to Setup RGB for NST-210C3-RGB enclosure with RGB motherboards [#10142021]
Link to download software for your RGB motherboard:
To set up RGB for NST-210C3-RGB enclosure with the following manufacturer RGB motherboards, please download the software from your RGB motherboard manufacturer website for the latest update.
These software link is ONLY for RGB motherboard, If your motherboard does not have RGB capability, these software will not work.
ASUS RGB motherboard:
Steps:
1) Download software from the ASUS website link and install the software.
https://www.asus.com/campaign/aura/us/download.php
2) Download this additional software and install this software
NST-210C3-RGB_AacSetup_JMI_1.0.7.0.zip
3) Run the ASUS AURA SYNC apps software and see the NST-210C3-RGB device
ASROCK RGB motherboard:
Steps:
1) Download software from the ASROCK website link and install the software.
https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.109).zip
2) Run the AsrPolychromeRGB software and see the NST-210C3-RGB device
MSI RGB motherboard:
Steps:
1) Download software from the Dragon Center website link and install the Dragon Center software.
https://msi.gm/Dragon-Center-UWP-download
2) Run the Dragon Center software and see and manage the NST-210C3-RGB device.
GIGABYTE motherboard:
Steps:
1) Download software from the Gigabyte RGB Fusion website link and install RGB Fusion 2.0 software.
https://www.gigabyte.com/MicroSite/512/download.html
2) Run the GIGABYTE RGB Fusion 2.0 software to see the NST-210C3-RGB device
3) Adjust the setting in the Fusion 2.0 software for color and function.
Note: When you swap USB device to different port, you need to close and restart the software again.
All other NON-RGB motherboards:
This RGB Syncable Enclosure is designed for RGB motherboards.
If you are using NON-RGB motherboards, the RGB color will work but it cannot Sync with the motherboard. You will see rolling RGB color on the enclosure.
To Sync requires the motherboard to have an RGB controller with controlling software compatible with this NST-210C3-RGB enclosure.
Pair a Bluetooth Device in Windows [#10152021]
Pair a Bluetooth device in Windows 11/10/8.1/7
You can pair all kinds of Bluetooth devices with your PC—including keyboards, mice, phones, speakers, and a whole lot more. To do this, your PC needs to have Bluetooth. Some PCs, such as laptops and tablets, have Bluetooth built-in. If your PC doesn’t, you can plug this Vantec B-190 USB Bluetooth adapter into the USB port on your PC to get it started.
Windows 11
Before you start, make sure that the Vantec B-190 USB Bluetooth adapter is plugged into a USB port on your PC.
Turn on Bluetooth
In Settings
Select Start > Settings > Bluetooth & devices, and then turn on Bluetooth.
In quick settings
To find the quick setting for Bluetooth, select the Network icon next to the time and date on the right side of your taskbar. Select Bluetooth to turn it on. If it's turned on without any Bluetooth devices connected, it might appear as Not connected.
To pair a Bluetooth device
Your Bluetooth device and PC will usually automatically connect anytime the two devices are in the range of each other with Bluetooth turned on.
To pair a Bluetooth device using Swift Pair
Swift Pair in Windows 11 lets you quickly pair a supported Bluetooth device with your PC. If the Bluetooth device supports Swift Pair, you’ll receive a notification when it's nearby and you put it into pairing mode to make it discoverable.
Windows 10
Before you start, make sure that the Vantec B-190 USB Bluetooth adapter is plugged into a USB port on your PC.
Turn on Bluetooth
In Settings
Select Start > Settings > Devices > Bluetooth & other devices, and turn on Bluetooth.
In action center
Action center can be found next to the time and date on your taskbar. On the taskbar, select action center, then select Bluetooth to turn it on. If it's turned off, it might appear as Not connected.
If you don't see Bluetooth in your action center, here's how you can change it:
To pair a Bluetooth headset, speaker, or other audio devices
To pair a Bluetooth keyboard, mouse, or other devices
To pair a Bluetooth device using Swift Pair
Swift Pair in Windows 10 lets you quickly pair a supported Bluetooth device with your PC. If the Bluetooth device supports Swift Pair, you’ll receive a notification when it's nearby and you put it into pairing mode to make it discoverable.
Windows 7
Before you start, make sure that your Windows 7 PC supports Bluetooth.
How to use C to C or C to A USB cable on some enclosures that comes with these cable [#03042020]
Some enclosures you purchase may come with the following USB cable shown below or Dual cable.
For USB cable shown below, the right way to connect the cable is to plug the single USB C to the enclosure first
and the other end to your system USB port shown. Do not reverse the connection, it may not work.
For Dual cable (two cable, C to C and C to A) the right way to connect the cable is to see what type or port is available
on your system and use the C to C or C to A. First plug the single USB C to the enclosure and the other end to your system USB port
Will the NST-271C31-BK support TRIM? [02072020]
Yes, the NST-271C31-BK will support TRIM.
If you have an older version that will not support TRIM, please use this link to update the firmware.
https://www.vantecusa.com/CKEdit/files/NST-271C31-BK_TRIM.zip
Download, unzip and follow the pdf instruction to flash the firmware.
Will your M.2 NVMe product support NVMe Module with B+M Key (PCIe Gen 3 x2)? [#12232019]
Yes, All our M.2 NVMe Enclosures supports NVMe Module both M Key (PCIe Gen3 x4) or B+M Key (PCIe Gen3 x2). Example of NVMe with B+M Key is the WD Blue SN500 NVMe SSD, Part# WDS250G1B0C, WDS500G1B0C.
Please do not get confuse M.2 NVMe B+M Key with M.2 SSD B+M Key. M.2 SSD Module will not function in the NVMe enclosure or on the NVMe add-on card.
Yes, All our M.2 NVMe Add-on Card supports NVMe Module both M Key (PCIe Gen3 x4) or B+M Key (PCIe Gen3 x2) too.
If you are not sure write to support@vantecusa.com for assistance.
JMicron RAID Manager software not compatible with OS X 10.15 (Catalina) [#10222019]
The current version of JMicron RAID Manager software is 32bit. It is not compatible with OS X 10.15 (Catalina) because the OS requires all apps to be 64bit.
It is compatible with OS X 10.14 and older version.
Change FireWire 1394 Card Drivers to Legacy Drivers - Windows XP/Vista/7 ONLY, UGT-FW210 [#06272019]
About Windows 7 ++++++++++++++++++++++++++++++++++++++++++++++
Some Firewire device may have a problem talking to the Firewire Host card due to the Microsoft Firewire drivers issue.
A simple correction is to use the Legacy drivers. See below for help.
Below is the step by step instructions on how to install the Legacy driver so you won‘t have any problems either:
Click Start
Then click on Control Panel
Click on Device Manager
Note: If you don’t see Device Manager listed, click on View By Category on the top right side of the
Control Panel Window.
Then Click on Large Icons
You should now have a list of items in the Control Panel and click on Device Manager.
Under the Device Manager, look down the list for IEEE 1394 Bus Host Controllers and Double Click on it.
It should display something like - 1394 OHCI Compliant Host Controller
Note: If it has the word (Legacy) behind it, you are already setup and you can just exit out.
Next, double-click on the 1394 OHCI Compliant Host Controller
A window will popup saying 1394 OHCI Compliant Host Controller Properties
Click on the Driver Tab
Then look down in the window and click on Update Driver
Then select - Browse my computer for driver software
Next select - Let me pick from a list of device drivers on my computer
It will bring up a list of drivers.
Click on 1394 OHCI Compliant Host Controller (Legacy)
NOTE: It is important that you select the one with (Legacy) after it, just like shown above.
Then click next
once it installs the 1394 OHCI Compliant Host Controller (Legacy),
it will say Windows has successfully updated your driver software.
Click on the Close button and exit out of all of the other windows.
Then Reboot your computer.
You will now be able to import video via the Firewire port on your computer.
NOTE: We have noticed that when Microsoft has issued certain updates, it can cause Windows 7 to switch back to use the original 1394 OHCI Compliant Host Controller driver. If you notice the Firewire device is not working again just repeat the above steps and reinstall the Legacy driver.
Connection problem due to Power issue with Dual Bay 2.5" RAID enclosure, NST-272S3-BK [#05022019]
If you are experiencing connection issue, like drop connection, cannot recognize the second drive, unable to format drives or another strange symptom, make sure you are using the provided ac adapter.
This is caused by your drives drawing too much power from your USB port and your USB port cannot provide enough power to the drives.
We have found out current newer SSD (per drive) and HDD (per drive) power requirement are exceeding the power of one USB port as a result the provided AC Adapter is required.
Latest Windows and OS X DisplayLink Drivers for NBV-410DU3, NBV-400HU3, NBV-320U3, NBV-200U3, DSH-300U3, DSH-M100U3 [#02172021]
Latest Drivers from DisplayLink on Windows OS (7,8,8.1,10,11) and Mac OS X 10.x to 15.x
For the following products: NBV-410DU3, NBV-400HU3, NBV-320U3, NBV-200U3, DSH-300U3, DSH-M100U3
Date: Nov 29, 2021, OS X Combined Release version 1.2 to 1.6beta.
Please download and unzip to see individual version with release notes.
https://vantecusa.com/CKEdit/images/files/DisplayLink_ManagerGraphicsConnectivity_OSX_Releases.zip
Date: Nov 29, 2021, Windows OS Release version 10.1 M2.
Please download and unzip to see release notes.
https://vantecusa.com/CKEdit/images/files/DisplayLink_USBGraphicsSoftwareforWindows_OS_10_1_M2.zip
Date: Nov 29, 2021, Ubuntu 20.04 Release version 5.4.1.
Please download and unzip to see release notes.
https://vantecusa.com/CKEdit/images/files/DisplayLink_USBGraphicsSoftwareforUbuntu_5_4_1-zip.zip
What is MST Display or MST monitor Daisy Chaining?
Multi-Stream Transport (MST) is a specification that allows multiple monitors to be Daisy Chain together. This capability allows Video signal to pass from the computer to monitor (1), and then to monitor (2) and more.
This capability is supported in Display Port (DP) v1.2 specification, in general, monitors that have support for daisy chain will have two DisplayPort, one in and one out. Daisy chaining monitor also requires termination of the chain. The last monitor on the chain needs to be terminated, this is done thru the OSD (monitor On Screen Display menu). If you are using a different version of the DisplayPort monitor, should always put the older DPv1.1 as the last monitor in the chain.
Please check the requirement and manuals of the monitor's daisy chaining for further instruction. Daisy chaining does have its limitation due to the amount of video on the chain. In general, the first display will be your primary display and the 2nd and 3rd displays will be cloned.
Besides the monitors, the DP cables used also must be DP version 1.2
What is DP Alt Mode for USB-C port? [#041719]
DP Alt Mode is DisplayPort Alternate Mode. DP Alt Mode is a functional extension built into SOME USB-C port. There is two types of USB-C port, with DP Alt Mode and without DP Alt Mode (only as a data port). If your system’s USB-C port comes with DP Alt Mode, it can have DisplayPort functionality for primary or secondary HDMI display. If your system’s USB-C port do not have DP Alt Mode, connecting to a video adapter with HDMI will give you a blank screen.
These DP Alt Mode carry non-USB signals and are optional capabilities unique to the USB-C connector or port, like DisplayPort or Thunderbolt 3. All Apple systems with Thunderbolt 3 can be used with USB-C with DP Alt Mode. Most USB host controller add-on card with USB-C port on Windows systems does not have DP Alt Mode function.
Please check with the system or addon card manufacturer to verify support for USB-C with DP Alt Mode capability before purchasing a USB-C adapter with HDMI port.
The Product is not work working correctly, what should I do? [#21034]
Sometime problems may occur during first installation or use, we at VantecUSA like to help you get it working to resolve the problem. We have a team of support staff that is here to help you. Please write to us first before you return the product back to the place of purchase. We are committed to help you get the product setup and working correctly. You can reach us via email at support@vantecusa.com. We will reply to you very quickly to assist you.
Best Regards,
VantecUSA Customer Service Team.
NO drivers needed for Windows 8.1/10/11 or newer OS on USB Host Controller [#020419]
Dear User,
Thank you for purchasing this USB Host controller PCIe Addon card.
These products DO NOT require any drivers if you are installing them into a system using Windows 8.1/10/11 or newer.
Microsoft Windows 8.1/10/11 or newer Operating Systems has included the necessary drivers (built-in, native drivers) in the OS.
Do not use the provided CD drivers, it is ONLY needed if you are using Windows 7 or older OS.
If you are using Windows 7 or older Operating Systems AND this card support the older OS, you may use the provided CD drivers or access the product page for your card to download the older drivers.
If you are not sure and run into a problem, please write to support@vantecusa.com for further assistance.
Cannot install DisplayLink drivers after a NEW install Windows 10 [#05132021]
After install a NEW installation of Windows 10 OS, please do all the necesssary windows updates before installing the displaylink drivers. The displaylink drivers requires a minimum Windows 10 Anniversary Update for the drivers to install correctly.
The latest driver can be downloaded from DisplayLink website (www.displaylink.com) or our website (www.vantecusa.com).