NST-387S3-BK Fan replacement [#11232020]
Standard USB 3.0, 20 pin header pinout on Vantec products. HDA-502H, UGT-IH203, HDA-302H, UGT-CR935 [#12092020]
We carry a few products that use the USB 3.0 20 pin header.
We follow Intel USB 3.0 20 pin header pinout specification. If your 20 pin header on your motherboard does not follow this standard, it may not be compatible with our product. Here are the pinout specs.
Products using this standard are HDA-502H, UGT-IH203, HDA-302H, UGT-CR935.
Master / Slave Jumper setting on CB-IS200 Converter [#12222020]
Please note the jumper on the converter by default is on the Master setting. Since this is connecting to a single device, it should always on the Master setting.
There is no need to change the jumper setting to slave.
If you are using a very old IDE device (non-ATAPI) and using the Master jumper is not working, please try slave setting.
If you need further help, please write to technical support at support@vantecusa.com
latest OS X Drivers for CB-U320GNA [12302020]
latest OS X drivers for Catalina OS
https://www.vantecusa.com/CKEdit/files/RTUNICv1_0_22_Update4.zip
What is Prop 65 and the warning on Vantec products packaging? [#02012020]
What is Proposition 65?
Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects, or other reproductive harm. These chemicals can be in the products that Californians purchase, in their homes or workplaces, or that are released into the environment. By requiring that this information be provided, Proposition 65 enables Californians to make informed decisions about their exposures to these chemicals.
Why the Prop 65 warning label?
Warnings are based on a compile list of chemicals published by the State of California (over 800 and growing) which may pose an increased risk of cancer and/or reproductive harm if exposed to minimum levels, also known as Safe Harbor levels are exceeded. These warnings are widespread within California and can be found across many industries including food and beverage sales, clothing sales, furniture sales, automotive repair, electronics, etc.
Should I be concerned about the safety of your products?
Although you should always be aware and take notice of any product warning, a Prop 65 warning does not mean that a product is unsafe. The State of California’s website states, “A Prop 65 warning does not necessarily mean that a product violates any product-safety standards or requirements.”
For more information please refer to this link: https://www.p65warnings.ca.gov/
Vantec Link USB 3.0 Type C Gigabit Ethernet Adapter (CB-CU310GNA) Latest Drivers [#02052021]
Dear Users,
Thanks for choosing Vantec Link USB 3.0 Type C Gigabit Ethernet Adapter (CB-CU310GNA).
You can find the drivers for this product in the product itself or via our website. When you connect the adapter to your working computer, you will see a virtual drive. The virtual drive will have Windows OS Drivers only.
We also provide the latest drivers on our website. Here is the support tab that has the drivers and manual: https://vantecusa.com/products_detail.php?p_id=271#tab-3
From time to time when new drivers are available, we will update with the latest.
If you have further question, please feel free to write to VantecUSA support for more information:
LED status of NST-DP100S3 [#10082021]
NST-536S3-BK Firmware to correct LED not turning off during sleep mode [#06062022].
On some batch of NST-536S3-BK, the LED on the enclsoure is always ON even when system goes to sleep and the enclosure goes to sleep.
This firmware correct the LED not turning OFF when the enclosure goes to sleep.
If you are experiencing this issue, this firmware will correct this problem.
Note: This firmware is for correcting this LED issue only, besides this LED problem, the product is stable and do not require any other correction. If you are not experience this LED issue, DO NOT Flash this firmware.
Warning: Flashing firmware do involve risk of bricking your enclosure, please use with caution and follow the instructions closely.
Here is the link to the firmware:
https://www.vantecusa.com/CKEdit/files/NST-536S3-BK_Firmware_V148-06-00-01_20220506.zip
Creating a new partition on a new hard drive [#33460]
There are two set of instruction. One for Windows OS and another for OS X. Please use the right set of instruction for your System.
>>>>>> 1) Preparing a new hard drive for use with Windows 7/8/10 OS <<<<<<
NOTE: If you have important data on this drive, DO NOT go any further, please backup your data before you continue. These steps will erase ALL your data on the drive.
For Windows 7, hold the Windows logo key on your keyboard and press “R” (Winkey+R). This will launch the Run the utility. Type “diskmgmt.msc” inside the text box and press Enter. This will open the Windows Disk Management utility. This is where you can format, create, and delete hard drive partitions.
For Windows 8/8.1/10, hold the Windows logo key on your keyboard and press “X” (Winkey+X). This will launch a popup window and select disk management.
Usually, the Initialize Disk Wizard will appear automatically when you open Disk Management. If you have more than one blank drive that needs to be initialized it will list them. Make sure that there is a check in the box of the drive that needs to be initialized, select check MBR if your hard drive is smaller than 2TB, if it is greater than 2TB, please check GPT and then left-click on the Ok button. If the wizard does show up, go to step 5. If the wizard does not show up, please see the note and additional images directly below.
Critical: If your hard drive is greater than 2TB in capacity, you need to use check GPT(GUID Partition Table), if it is smaller, select MBR.
Note: If you do not see the Initialize Disk wizard, manually start the initialization. The drive that needs to be initialized should have a little circle with a red arrow pointing down like in the image below.
When you find it. Right-click on the red arrow and choose Initialize Disk.
There are two mode of initializing a new drive using MBR or GPT. If your hard drive is greater than 2TB, you need to use check GPT, if it is smaller, select MBR.
The drive is now initialized. The disk should have a black bar and say that it is Unallocated. You should now be able to create a partition and format the hard drive.
Now right click the unallocated space and click create a New Simple Volume shown below:
Follow the on screen wizard by clicking Next
Specify your volume size, if you are not sure use the default, and now click Next
Assign a drive letter to the drive, if you are not sure use the default and click Next
Format the partition and name the volume, if you are not sure use the default
Now click Finish and it will start formatting the drive to get it ready for use.
Once the formatting is done, your system will report the presense of a new drive with an assigned drive letter. You can begin using the storage.
>>>>>> 2) Preparing a new hard drive for use with Apple OS X <<<<<<
Booting from Installed OS drive and booting from UEFI for UGT-ST644R [#10292021]
If this is an existing HDD with Windows OS boot from your motherboard and now you move to the UGT-ST644R, it will never boot because your OS is already locked in the registry to your motherboard chipset, and moving the drive to this card using Marvell chipset will either not boot or blue screen (BSOD).
If you are doing a new install of the OS, it will be fine.
This controller do not support UEFI booting, it will not see the controller and the drive(s) attached to the controller
How to access product: NST-D306WS3 or NST-260WS3 using PC [#02152019]
USE WIFI device without APPS.
EOL no longer has any update to support under the Apps store, but it is still usable via PC using Windows OS, here is how.
First, you can connect using a USB 3.0 cable to your system and still access it like a normal hard drive dock.
Second, via WIFI per below:
The current firmware is 1.1.68, if your device is not running the current version of the firmware, please download the firmware version 1.1.68 from the following link and try updating the firmware.
Unzip and then follow the instruction from the file. There are 3 methods of updating, Use the last method which is the easiest.
https://www.vantecusa.com/CKEdit/images/files/nst-260ws3_ap_firmware1168.zip
After updated, try the following steps in this sequence carefully:
Wired mode using USB connection as a USB storage device:
Wireless mode using Computer (Windows XP/7/8/8.1/10):
Wifi Tether
Try the following steps in this sequence carefully:
Just remember:
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Turn ON access to files on Network Devices using SMBv1 in Windows 10
If you have problems with accessing network files, your device may still be using the SMB version 1 protocol, which may have been automatically uninstalled on Windows 10 due to its security concerns. For issues in Windows 10 versions ,please check the Microsoft Support Site. This might be the reason why you can no longer connect to routers, Network-Attached Storage (NAS) via SMB.
Here we provide you a temporary solution which allows you to enable the SMBv1 protocol to regain access to files stored within the network.
If you do not have the direct access to the device running the SMB service, please follow the steps below to temporarily enable the SMBv1 protocol for the purpose of retrieving your files:
Step 1. Open Control Panel in your PC/Notebook.
Step 2. Click on Programs.
Step 3. Click on Turn Windows features on or off link.
Step 4. Expand the SMB 1.0/CIFS File Sharing Support option.
Step 5. Check the SMB 1.0/CIFS Client option.
Step 6. Click the OK button.
Step 7. Click the Restart now button.
After completing the above steps, you will be able to connect to network devices running the SMBv1 protocol on your local network by your Windows 10 computer.
LED status for NST-272S3-BK [#05202020]
During normal operation with RAID or non-RAID configuration:
Normal LED function:
|
HDD 1 LED |
HDD 2 LED |
HDD Power |
Power |
ON |
ON |
ON |
HDD 1 Disk Access |
Random Blinks |
SOLID ON |
ON |
HDD2 Disk Access |
Solid ON |
Random Blinks |
ON |
No Disk Access |
SOLID ON |
SOLID ON |
ON |
Sleep Mode |
OFF |
OFF |
OFF |
PC Power OFF |
OFF |
OFF |
OFF |
USB Ejected |
OFF |
OFF |
OFF |
For Individual Mode operation, LED (blue) function:
|
HDD 1 LED |
HDD 2 LED |
HDD 1 Disk Access |
Random Blinks |
SOLID ON |
HDD2 Disk Access |
Solid ON |
Random Blinks |
HDD 1 Defective |
LED OFF |
LED ON |
HDD 2 Defective |
LED ON |
LED OFF |
For RAID 1 Mode operation, LED (blue) function:
|
HDD 1 LED |
HDD 2 LED |
RAID 1 Degraded (HDD 1 bad) |
LED OFF |
LED ON (Normal, blink during disk access) |
RAID 1 Degraded (HDD 2 bad) |
LED ON (Normal, blink during disk access) |
LED OFF |
RAID Rebuild |
LEDs blink during the rebuilding |
LEDs blink during the rebuilding |
RAID Rebuild Complete |
LED ON, Random blink, back to normal |
LED ON, Random blink, back to normal |
For RAID 0 Mode operation, LED (blue) function:
|
HDD 1 LED |
HDD 2 LED |
RAID 0, Normal, No Disk Access |
LED ON |
LED ON |
RAID 0, Normal, Disk Access |
LED ON, blink during disk access |
LED ON, blink during disk access |
RAID 0 (HDD 1 bad) |
LED OFF or SOLID (depend on the drive) |
SOLID ON |
RAID 0 (HDD 2 bad) |
SOLID ON |
LED OFF or SOLID ON (depend on the drive) |
RAID Dip switch and RAID LED setting:
To change Mode, turn on the unit with drives, change the Dip Switch, and hold the reset button for 3 seconds.
Note: Change mode will erase all the data on the drives.
RAID Mode |
Dip Switch |
LED |
Normal |
Down | Down |
ON | OFF | OFF |
RAID 0 |
Up | Up |
OFF | OFF | ON |
RAID 1 |
Up | Down |
OFF | ON | OFF |
NBA-200U Linux Support [#03042022]
Linux support for this product is using native CM106 sound setting.
Quick Install Guide update for NST-M2STS3-BK [#03172022]
Update to the Quick Installation Guide for mounting M.2
https://www.vantecusa.com/CKEdit/images/UGT-M2STS3-BK_QIG_correction.jpg
LEDs status for UGT-M2PC200 [#03162020]